Terms of use

Please read these binding legal terms and other policies, published on www.alipinia.si, carefully before using this site or making a reservation. By using the website, you confirm that you are informed of the general business terms and conditions and that you accept them in full.

If you do not agree with these terms and conditions, please leave this website immediately.

As used in this Terms of Use, “Alpinia”, “we” or “us” refers to the company Alpinia, turistično podjetje, d.o.o. (incorporated in Slovenia with company number 8392749000 and with its registered office at Ukanc 132, Ukanc, 4265 Bohinjsko jezero).

In case of unavailable content or website, no matter the reason, we do not assume any legal responsibility. Furthermore, we are not liable in case the website is not available at all time and does not assume any legal responsibility for its accuracy and integrity, which refers to the accuracy, completeness or usefulness of any information on the website in all countries or for any special, indirect or consequential damages or any damages whatsoever, including loss of profits or data.

All documents, data, information or other material, no matter if written or in picture, on the website www.alipinia.si, are within the legal frame protected by the copyrighted property or other intellectual property right held by Alpinia, turistično podjetje, d.o.o., Ukanc 132, Ukanc, 4265 Bohinjsko jezero, or connected contractual partners, of which content is published on the website www.alpinia.si. Since development and improvements demand changes in our Terms of Use, we reserve the right to change these terms.

Terms of use

With using this website you warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to conclude potential agreement with Alpinia, together with using this Site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this Site (as well as for the use of your account by others, no matter of the age). You confirm to supervise all usage by minors of this website under your name or account. You also guarantee that all information provided by you or a person authorised by you, while using this website, is true and accurate and without limitation, or any false or fraudulent reservation.

In case of fee for any reservation or other services, you agree to act according to the terms and conditions of the purchase, including, but not limited to, to pay all amounts when due and in compliance with all rules and restrictions regarding availability of rates, products or services. You agree that you are fully responsible for all charges, fees, duties, taxes, and assessments arising from the use of this website. By using this website you agree to pay all outstanding amounts to the hotel and to abide by the booking terms and conditions.

Reservation of services

Our website offers booking our capacities.

You can book our capaties via email, through which you can submit your inquiry at info@alpinia-group.si , and we can send you our offer. Neither the inquiry nor our reply to it count as a confirmed booking, only your confirmation of the booking or your confirmation of our booking offer does, as this is the most important condition for the validity of the reservation. In case do not receive your confirmation, it shall be considered that the booking was never made.

On our website we also offer the possibility of direct booking and card payment online. In that case the booking will be confirmed and paid immediately, when you finalise the payment process. By booking our capaties in such way we can of course guarantee that you will receive exactly the accommodation you have chosen.

In situation when your children will stay with you, please provide us the number and their age. Based on the inserted number and other details on your reservation, the price of your arrangement will be displayed. We would like to inform you that in case of booking and paying online you are considered to have read these terms and conditions and to agree with them.

In case when a guest shall cancel their reservation, Alpinia holds the right to reimbursement of the costs arising from the cancellation. Amount of such reimbursement depends on the period, when the guest sends a notice on cancelation and offer, which was booked by the guest.

In case of a modification of the reservation at the guest’s discretion or for reasons of force majeure withouth the fault of Alpinia due to an improperly conducted service, the guest does not have the right to claim any compensation or price reduction. The guest must inform the hotel of the cancellation by telephone no. (+386 51 328 082), send a notice to info@alpinia-group.si , or send a written notice to Alpinia, turistično podjetje, d.o.o., Ukanc 132, Ukanc, 4265 Bohinjsko jezero.

All prices of Alpinia's offer already include the value added tax. In the event of a dispute between the clients, the competent court in Kranj shall have jurisdiction.

Intellectual property rights

This website contains material or information, which are within legal framework protected by the copyright protection or other intellectual property rights, which are owned by Alpinia. For all these material, information or pictures on this website, anyreproduction or retransmission, other than that for non-commercial individual use, is strictly prohibited.

Every reproduction, redistribution, modification or other way of transfer for commercial purposes of any material to any third party without the prior written permission of Alpinia is stricitly prohibited. Under Alpinia's trademark protection are also all logos or other brands, which can be found on this website or websites connected with this, or Alpinia has the right to use them.

Alpinia is aware about the seriousness of personal data, which is why this is taken with all care, and is acting according to relevant legislation, amongst other also the General Data Protection Regulation (the GDPR). You can find more info about data protection here.

Arrival / Departure

The reserved room is available from 2 p.m. on the day of arrival and until 11 a.m. on the day of departure.

Parking

Parking for hotel guests is available in front of the hotel and is free of charge. Guests also have a possibility of charging their cars at 2 dedicated spaces.

External links

Website or sub-pages of www.alpinia.si may include links to different external website. Alpinia would like to point out that it is not responsible for the accessibility, content, or errors of external links, and hence not liable for anything, as we are not familiar with their content and thus cannot hold any responsibility for the information they share.

Possibility of cancelation by Alpinia

In case of force majeure Alpinia reserves the right to cancel the event or your stay.

Contact

In case of any problems, questions or any other information please contract us at info@alpinia-group.si or phone.: +386 51 328 082

Validity of these terms of use

Terms of Use are valid from 1 March 2020 onwards.